Customer equity : building and managing relationships as valuable assets / Robert C. Blattberg, Gary Getz, Jacquelyn S. Thomas.

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TextLanguage: English Publication details: Boston, Mass. : Harvard Business School Press, c2001.Description: xix, 228 pages : illustrations ; 24 cmContent type:

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Item type	Home library	Collection	Call number	Status	Date due	Barcode
Boek	Akademia	Nie-Fiksie Versameling	658.8 BLA (Browse shelf(Opens below))	Available		16310

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