Akademia-biblioteek

Customer equity : (Record no. 49921)

MARC details
000 -LEADER
fixed length control field 01719cam a22004814a 4500
001 - CONTROL NUMBER
control field ocm45639122
003 - CONTROL NUMBER IDENTIFIER
control field OCoLC
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20230111093441.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 001228s2001 maua b 001 0 eng
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0875847641
Qualifying information (hardcover)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780875847641
Qualifying information (hardcover)
029 1# - OTHER SYSTEM CONTROL NUMBER (OCLC)
OCLC library identifier AU@
System control number 000022170485
029 1# - OTHER SYSTEM CONTROL NUMBER (OCLC)
OCLC library identifier AU@
System control number 000022645240
029 1# - OTHER SYSTEM CONTROL NUMBER (OCLC)
OCLC library identifier AU@
System control number 000023832657
029 1# - OTHER SYSTEM CONTROL NUMBER (OCLC)
OCLC library identifier DEBSZ
System control number 09170233X
029 1# - OTHER SYSTEM CONTROL NUMBER (OCLC)
OCLC library identifier HEBIS
System control number 099011883
029 1# - OTHER SYSTEM CONTROL NUMBER (OCLC)
OCLC library identifier HR0
System control number 0875847641
029 1# - OTHER SYSTEM CONTROL NUMBER (OCLC)
OCLC library identifier IG#
System control number 9780875847641
029 1# - OTHER SYSTEM CONTROL NUMBER (OCLC)
OCLC library identifier NLGGC
System control number 229899919
029 1# - OTHER SYSTEM CONTROL NUMBER (OCLC)
OCLC library identifier NZ1
System control number 5996920
029 1# - OTHER SYSTEM CONTROL NUMBER (OCLC)
OCLC library identifier UNITY
System control number 043097863
029 1# - OTHER SYSTEM CONTROL NUMBER (OCLC)
OCLC library identifier YDXCP
System control number 1734850
035 ## - SYSTEM CONTROL NUMBER
System control number (OCoLC)45639122
Canceled/invalid control number (OCoLC)47270159
-- (OCoLC)992242702
040 ## - CATALOGING SOURCE
Original cataloging agency DLC
Language of cataloging eng
Transcribing agency DLC
Modifying agency UKM
-- C#P
-- GHG
-- ZLI
-- LVB
-- OCLCQ
-- BAKER
-- NLGGC
-- BTCTA
-- YDXCP
-- OCLCG
-- IG#
-- S4S
-- TULIB
-- ILU
-- BDX
-- OCLCO
-- OCLCF
-- OCLCQ
-- DEBSZ
-- OCLCQ
-- I8M
-- OCLCQ
-- CSJ
-- OCLCQ
-- TJC
-- IL4J6
-- OCLCO
041 0# - LANGUAGE CODE
Language code of text/sound track or separate title eng
042 ## - AUTHENTICATION CODE
Authentication code pcc
049 ## - LOCAL HOLDINGS (OCLC)
Holding library AKDA
082 1# - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.8
Edition number Abridged edition 15
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Blattberg, Robert C.,
Dates associated with a name 1942-
Relator term author
245 10 - TITLE STATEMENT
Title Customer equity :
Remainder of title building and managing relationships as valuable assets /
Statement of responsibility, etc. Robert C. Blattberg, Gary Getz, Jacquelyn S. Thomas.
260 3# - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Boston, Mass. :
Name of publisher, distributor, etc. Harvard Business School Press,
Date of publication, distribution, etc. c2001.
300 ## - PHYSICAL DESCRIPTION
Extent xix, 228 pages :
Other physical details illustrations ;
Dimensions 24 cm
336 ## - CONTENT TYPE
Content type term text
Content type code txt
Source rdacontent
337 ## - MEDIA TYPE
Media type term unmediated
Media type code n
Source rdamedia
338 ## - CARRIER TYPE
Carrier type term volume
Carrier type code nc
Source rdacarrier
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Relationship marketing.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer services
General subdivision Marketing.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer relations.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer loyalty.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Getz, Gary,
Dates associated with a name 1955-
Relator term author
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Thomas, Jacquelyn S.,
Dates associated with a name 1969-
Relator term author
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Boek
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Home library Current library Date acquired Source of acquisition Cost, normal purchase price Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
    Dewey Decimal Classification     Nie-Fiksie Versameling Akademia Akademia 12/19/2022 Skenking 1.00   658.8 BLA 16310 12/19/2022 12/19/2022 Boek
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