Customer experience management : a revolutionary approach to connecting with your customers / Bernd H. Schmitt.

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Material type: Text

TextLanguage: English Publication details: New York : Wiley, c2003.Description: xiv, 242 pages ; illustrationsContent type:

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Item type	Home library	Collection	Call number	Status	Date due	Barcode
Boek	Akademia	Nie-Fiksie Versameling	658.8 SCH (Browse shelf(Opens below))	Available		17689

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