Customer experience management : (Record no. 50826)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 02140cam a2200433 a 4500 |
| 001 - CONTROL NUMBER | |
| control field | ocn659559938 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OCoLC |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20230524070558.0 |
| 006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS | |
| fixed length control field | m o d |
| 007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION | |
| fixed length control field | cr cnu---unuuu |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 100830s2003 nyua ob 001 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780471237747 |
| Qualifying information | (hardcover) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0471237744 |
| Qualifying information | (hardcover) |
| 029 1# - OTHER SYSTEM CONTROL NUMBER (OCLC) | |
| OCLC library identifier | AU@ |
| System control number | 000053250029 |
| 029 1# - OTHER SYSTEM CONTROL NUMBER (OCLC) | |
| OCLC library identifier | AU@ |
| System control number | 000058062759 |
| 029 1# - OTHER SYSTEM CONTROL NUMBER (OCLC) | |
| OCLC library identifier | CHNEW |
| System control number | 000720047 |
| 029 1# - OTHER SYSTEM CONTROL NUMBER (OCLC) | |
| OCLC library identifier | CHVBK |
| System control number | 33892874X |
| 029 1# - OTHER SYSTEM CONTROL NUMBER (OCLC) | |
| OCLC library identifier | DEBBG |
| System control number | BV044145321 |
| 029 1# - OTHER SYSTEM CONTROL NUMBER (OCLC) | |
| OCLC library identifier | DEBSZ |
| System control number | 396404855 |
| 029 1# - OTHER SYSTEM CONTROL NUMBER (OCLC) | |
| OCLC library identifier | NZ1 |
| System control number | 14255513 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (OCoLC)659559938 |
| Canceled/invalid control number | (OCoLC)251873061 |
| -- | (OCoLC)651601957 |
| -- | (OCoLC)680622408 |
| -- | (OCoLC)712992982 |
| -- | (OCoLC)961531548 |
| -- | (OCoLC)962630718 |
| -- | (OCoLC)988450396 |
| -- | (OCoLC)992026579 |
| -- | (OCoLC)1037933429 |
| -- | (OCoLC)1038407220 |
| -- | (OCoLC)1038639518 |
| -- | (OCoLC)1045507430 |
| -- | (OCoLC)1055348160 |
| -- | (OCoLC)1058906392 |
| -- | (OCoLC)1064142752 |
| -- | (OCoLC)1081246267 |
| -- | (OCoLC)1096689736 |
| -- | (OCoLC)1112573797 |
| -- | (OCoLC)1113049820 |
| -- | (OCoLC)1114363516 |
| -- | (OCoLC)1153555824 |
| -- | (OCoLC)1156876888 |
| -- | (OCoLC)1204684188 |
| -- | (OCoLC)1228538476 |
| -- | (OCoLC)1244448504 |
| -- | (OCoLC)1249215919 |
| -- | (OCoLC)1280721047 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | N$T |
| Language of cataloging | eng |
| Description conventions | pn |
| Transcribing agency | N$T |
| Modifying agency | OCLCQ |
| -- | E7B |
| -- | OCLCQ |
| -- | REDDC |
| -- | OCLCQ |
| -- | OCLCF |
| -- | OCLCQ |
| -- | NLGGC |
| -- | YDXCP |
| -- | NUI |
| -- | EBLCP |
| -- | B24X7 |
| -- | DEBSZ |
| -- | OCLCQ |
| -- | AZK |
| -- | COCUF |
| -- | Z5A |
| -- | MOR |
| -- | PIFAG |
| -- | ZCU |
| -- | MERUC |
| -- | OCLCQ |
| -- | U3W |
| -- | STF |
| -- | LND |
| -- | WRM |
| -- | NRAMU |
| -- | ICG |
| -- | VT2 |
| -- | COO |
| -- | OCLCQ |
| -- | WYU |
| -- | DKC |
| -- | OCLCQ |
| -- | ERF |
| -- | UKBTH |
| -- | OCLCQ |
| -- | UKCRE |
| -- | BOL |
| -- | LDP |
| -- | OCLCQ |
| -- | OCLCO |
| -- | INARC |
| -- | OCLCO |
| -- | OCLCQ |
| 041 0# - LANGUAGE CODE | |
| Language code of text/sound track or separate title | eng |
| 049 ## - LOCAL HOLDINGS (OCLC) | |
| Holding library | AKDA |
| 082 1# - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.8 |
| Edition number | Abridged edition 15 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Schmitt, Bernd. |
| Relator term | author |
| 245 10 - TITLE STATEMENT | |
| Title | Customer experience management : |
| Remainder of title | a revolutionary approach to connecting with your customers / |
| Statement of responsibility, etc. | Bernd H. Schmitt. |
| 260 3# - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | New York : |
| Name of publisher, distributor, etc. | Wiley, |
| Date of publication, distribution, etc. | c2003. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xiv, 242 pages ; |
| Other physical details | illustrations |
| 336 ## - CONTENT TYPE | |
| Content type term | text |
| Content type code | txt |
| Source | rdacontent |
| 337 ## - MEDIA TYPE | |
| Media type term | computer |
| Media type code | c |
| Source | rdamedia |
| 338 ## - CARRIER TYPE | |
| Carrier type term | online resource |
| Carrier type code | cr |
| Source | rdacarrier |
| 340 ## - PHYSICAL MEDIUM | |
| Color content | polychrome. |
| Source | rdacc |
| Authority record control number or standard number | http://rdaregistry.info/termList/RDAColourContent/1003 |
| 347 ## - DIGITAL FILE CHARACTERISTICS | |
| File type | data file |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Relationship marketing. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer relations. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer relations |
| General subdivision | Management. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Boek |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Date acquired | Source of acquisition | Cost, normal purchase price | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Nie-Fiksie Versameling | Akademia | Akademia | 04/18/2023 | Skenking | 1.00 | 658.8 SCH | 17689 | 04/18/2023 | 04/18/2023 | Boek |