Customer experience management : a revolutionary approach to connecting with your customers / Bernd H. Schmitt.
Material type: TextLanguage: English Publication details: New York : Wiley, c2003.Description: xiv, 242 pages ; illustrationsContent type:- text
- computer
- online resource
- 9780471237747
- 0471237744
- 658.8 Abridged edition 15
Item type | Home library | Collection | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Boek | Akademia | Nie-Fiksie Versameling | 658.8 SCH (Browse shelf(Opens below)) | Available | 17689 |