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Total relationship marketing : marketing strategy moving from the 4Ps--product, price, promotion, place--of traditional marketing management to the 30Rs--the thirty relationships--of a new marketing paradigm / Evert Gummesson.

By: Material type: TextTextPublication details: Oxford ; Butterworth-Heinemann, 2002.Edition: Second editionDescription: xiii, 350 pages : illustrationsContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9780750654074
  • 0750654074
Subject(s): DDC classification:
  • 658.8 Abridged edition
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Item type Home library Collection Call number Copy number Status Date due Barcode
Boek Akademia Nie-Fiksie Versameling 658.8 GUM (Browse shelf(Opens below)) 1 Available 11890

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