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	1.	The Streetcorner Strategy for Winning Local Markets : Robert E. Hall. right sales, right service, right customers, right cost / by Hall, Robert E Material type: Text; Format: print ; Literary form: Not fiction Publication details: Austin, Texas : Bard Press, 1999 Availability: Items available for loan: Akademia (1)Call number: 658.8 HAL. Add to cart (remove)
	2.	Kliëntediens en Etiek / onder redaksie van Paul J.N. Steyn. by Steyn, Paul J.N [editor] Material type: Text; Format: print ; Literary form: Not fiction Language: Afrikaans Publication details: Pretoria : Kraal-Uitgewers, 2012 Availability: Items available for loan: Akademia (4)Call number: 658.8 KLI, ... Not available: Leriba : Withdrawn (1). Add to cart (remove)
	3.	The psychology of customer service / Brian Jude. by Jude, Brian, 1947- [author] Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: Rivonia : Zebra, 1998 Availability: Items available for loan: Akademia (1)Call number: 658.8 JUD. Add to cart (remove)
	4.	Market-driven management : using the new marketing concept to create a customer-oriented company / Frederick E. Webster, Jr. by Webster, Frederick E [author] Series: Portable MBA series Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New York : John Wiley, c1994 Availability: Items available for loan: Akademia (1)Call number: 658.8 WEB. Add to cart (remove)
	5.	The art of possibility / Rosamund Stone Zander, Benjamin Zander. by Zander, Rosamund Stone, 1942- [author.] Zander, Benjamin, 1939- [author.] Edition: [Revised edition]. Material type: Text; Format: print ; Literary form: Not fiction Language: English Publisher: New York : Penguin Books, 2002 Availability: Items available for loan: Akademia (1)Call number: 158.1 ZAN. Add to cart (remove)

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