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	1.	The sales advantage : how to get it, keep it, and sell more than ever / Dale Carnegie & Associates [with] Michael Crom and J. Oliver Crom. by Crom, Michael A [contributor] Crom, J. Oliver [contributor] Dale Carnegie & Associates Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New York ; Simon & Schuster, 2003 Availability: Items available for loan: Akademia (1)Call number: 658.85 SAL. Add to cart (remove)
	2.	The psychology of customer service / Brian Jude. by Jude, Brian, 1947- [author] Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: Rivonia : Zebra, 1998 Availability: Items available for loan: Akademia (1)Call number: 658.8 JUD. Add to cart (remove)

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