A guide to customer service skills for the service desk professional / Donna Knapp.

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Material type: Text

TextPublisher: Australia : Delmar, 2014Edition: Fourth editionDescription: xvii, 430 pagesContent type:

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Item type	Home library	Collection	Call number	Copy number	Status	Date due	Barcode
Boek	Akademia	Nie-Fiksie Versameling	658.8 KNA (Browse shelf(Opens below))	1	Available		11383

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