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	1.	Kliëntediens en Etiek / onder redaksie van Paul J.N. Steyn. by Steyn, Paul J.N [editor] Material type: Text; Format: print ; Literary form: Not fiction Language: Afrikaans Publication details: Pretoria : Kraal-Uitgewers, 2012 Availability: Items available for loan: Akademia (4)Call number: 658.8 KLI, ... Not available: Leriba : Withdrawn (1). Add to cart (remove)
	2.	The psychology of customer service / Brian Jude. by Jude, Brian, 1947- [author] Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: Rivonia : Zebra, 1998 Availability: Items available for loan: Akademia (1)Call number: 658.8 JUD. Add to cart (remove)
	3.	Loyalty.com : customer relationship management in the new era of Internet marketing / Frederick Newell. by Newell, Frederick, 1926- [author] Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New York : McGraw-Hill, c2000 Online resources: Table of contents Table of contents Table of contents to access electronic resource Availability: Items available for loan: Akademia (1)Call number: 658.8 NEW. Add to cart (remove)
	4.	Customer equity : building and managing relationships as valuable assets / Robert C. Blattberg, Gary Getz, Jacquelyn S. Thomas. by Blattberg, Robert C, 1942- [author] Getz, Gary, 1955- [author] Thomas, Jacquelyn S, 1969- [author] Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: Boston, Mass. : Harvard Business School Press, c2001 Availability: Items available for loan: Akademia (1)Call number: 658.8 BLA. Add to cart (remove)
	5.	No cover image available Customer data integration : reaching a single version of the truth / Jill Dyché, Evan Levy. by Dyché, Jill [author] Levy, Evan [author] Material type: Text; Format: available online ; Literary form: Not fiction Language: English Publication details: Hoboken, N.J. : John Wiley & Sons, c2006 Availability: Items available for loan: Akademia (1)Call number: 658.8 DYC. Add to cart (remove)
	6.	Customer experience management : a revolutionary approach to connecting with your customers / Bernd H. Schmitt. by Schmitt, Bernd [author] Material type: Text; Format: available online ; Literary form: Not fiction Language: English Publication details: New York : Wiley, c2003 Availability: Items available for loan: Akademia (1)Call number: 658.8 SCH. Add to cart (remove)
	7.	Customer service / Doris D. Humphrey. by Humphrey, Doris [author] Series: 21st century business Edition: Second edition. Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: Australia : South-Western Cengage Learning, c2011 Availability: Items available for loan: Akademia (1)Call number: 658.8 HUM. Add to cart (remove)

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