Jude, Brian,  1947- <br/><br/>
The psychology of customer service / 
Brian Jude. 
 - Rivonia :  Zebra,  1998. 
 - 139 pages ;  23 cm 
<br/><br/><label>ISBN: </label>1868723437 9781868723430 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations.<br/>Customer services.<br/>Consumer satisfaction.<br/>Sales personnel--Attitudes.
<br/><br/><label>Dewey Class. No.: </label>658.8