TY  - BOOK
AU  - Steyn,Paul J.N.
TI  - Kliëntediens en Etiek
SN  - 9781920568054
U1  - 658.8 Abridged edition
PY  - 2012///
CY  - Pretoria
PB  - Kraal-Uitgewers
KW  - Business ethics
KW  - Customer satisfaction
KW  - Customer services
KW  - Customer relations
N1  - 'n Akademia publikasie
ER  -