TY  - BOOK
AU  - Kotter,John P.
AU  - Cohen,Dan S.
TI  - The heart of change: real real-life stories of how people change their organizations 
SN  - 1578512549
U1  - 658.4 Abridged edition 15
PY  - 2002///
CY  - Boston Mass
PB  - Harvard Business School Press
KW  - Organizational change
ER  -