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The psychology of customer service /

Jude, Brian, 1947-

The psychology of customer service / Brian Jude. - Rivonia : Zebra, 1998. - 139 pages ; 23 cm

ISBN: 1868723437 9781868723430

Subjects--Topical Terms:
Customer relations.
Customer services.
Consumer satisfaction.
Sales personnel--Attitudes.

Dewey Class. No.: 658.8

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The psychology of customer service /